Privacy Policy

This Privacy Policy describes how Golden Panther Private Limited (“we”, “us”, or “our”), operating the OURO rooftop event venue and related services at ouro.world, collects, uses, stores, and protects your personal information when you visit our website, submit an enquiry, or otherwise interact with us.

1. Who We Are

Golden Panther Private Limited is the legal entity responsible for OURO, a luxury rooftop event venue located at Rooftop, 4th Floor, Forum Rex Walk, Brigade Road, Bengaluru 560001, Karnataka, India.

2. Information We Collect

We may collect the following categories of information:

• Contact details — name, phone number, email address, and company name when you submit an enquiry or booking request.
• Event details — preferred date, occasion type, guest count, and other information you voluntarily share about your event.
• Technical data — IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
• Communication records — messages exchanged via our website forms, WhatsApp, phone, or email.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide event proposals, quotes, and booking confirmations.
• Coordinate venue visits, menus, and event logistics.
• Improve our website, services, and guest experience.
• Comply with applicable legal and regulatory obligations.
• Send relevant updates about your booking or, where permitted, promotional communications about OURO.

4. Legal Basis for Processing

We process personal data on the basis of your consent (for example, when you submit a form), performance of a contract or pre-contractual steps (event enquiries and bookings), and our legitimate interests in operating and improving our venue and website, as well as where required by law.

5. Sharing of Information

We do not sell your personal information. We may share limited data with trusted service providers who assist us with website hosting, analytics, communications, or event operations, solely to the extent necessary to perform those services. We may also disclose information if required by law, regulation, or legal process, or to protect the rights, safety, and property of Golden Panther Private Limited, our guests, or others.

6. Cookies and Analytics

Our website may use cookies and third-party tools (such as analytics or advertising tags) to understand how visitors use the site and to measure marketing performance. You can control cookies through your browser settings. Disabling certain cookies may affect some site features.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including responding to enquiries, completing bookings, meeting legal or accounting requirements, and resolving disputes. When information is no longer needed, we securely delete or anonymise it.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to take care when sharing sensitive details online.

9. Your Rights

Subject to applicable Indian law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data where we no longer have a lawful reason to retain it.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party sites (for example social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are directed to adults arranging events and corporate gatherings. We do not knowingly collect personal information from children under 18 without appropriate parental or guardian consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how Golden Panther Private Limited handles your data in connection with OURO, please contact us:

• Legal entity: Golden Panther Private Limited
• Venue: OURO — Rooftop, 4th Floor, Forum Rex Walk, Brigade Road, Bengaluru 560001
• Phone: +91 89517 38555
• Website: ouro.world